Here’s the scenario: You’ve just been asked to find a new web conferencing provider for an upcoming webinar. You don’t typically attend these webinars, and you definitely don’t know much about the technology involved in holding them. But fortunately, you have decided to learn how to choose a web conferencing provider first, before stepping out blindly into the market.
Choosing TelSpan as your web conferencing solution can take a lot of unanswered questions off of your mind. TelSpan excels in a customized customer experience. We guide you through the process from start to finish, remaining available to all of your needs.
There are dozens of choices and the flashiest, most recognizable names can sometimes be the most expensive or most restrictive. That’s why it’s important to know all of your options.
What to Look For in a Web Conferencing Provider
Choosing a web conferencing provider is an intimidating decision given the number of options available. But there are a few things TelSpan does best to provide the greatest experience for our customers.
- Available Support – We are available before, during and after your event to answer any questions you have. Got a glitch? We’re on it. Can’t sign on? We’re on that, too. With only a short phone call, you can be in touch with your concierge and back in action in no time.
- Training – We don’t expect you to know everything about our platform – that’s our job. But we will walk you through the steps to get your meeting going.
- Downloads – Most web conferencing providers ask you to download their program, posing many issues for most people. Instead, why not just log in with the provided credentials from TelSpan? No more downloading, or risking a program being blocked by your server. It’s a simple answer to the solution.
With TelSpan’s web conferencing solutions, you can better manage the preparation for your webinar. With these simple steps, your participants will focus on the content and not the technical delays and issues that plague webinars.
If you would like additional information on any of the services TelSpan offers, contact us for a consultation.